Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share feedback on a betting site we cover? The team at Betting Sites Australia welcomes your messages and aims to be genuinely useful — not just a contact form collecting dust.
Get in Touch by Email
The best way to reach us is by email. Whether you're an Australian punter with a question about a specific betting site, a reader who wants to flag an inaccuracy in our research, or someone with a tip on a new bookmaker we haven't covered yet, send your message to:
We aim to respond to all enquiries within 48 hours on business days. Messages received over the weekend or on Australian public holidays may take a little longer.
What You Can Contact Us About
We cover a wide range of topics across our site, and we're happy to hear from readers about any of them. Common reasons people get in touch include:
- Review accuracy: If you believe information about a betting site, bonus offer, payment method or licence detail is out of date, let us know. Keeping our research current is a priority.
- Site suggestions: Know of a new Australian bookmaker or betting app that deserves a look? We're interested to hear about it.
- Bonus or offer queries: If you're unsure how a welcome offer works, what the wagering requirements mean, or whether an AUD-denominated promotion applies to Australian accounts, we'll do our best to clarify.
- Editorial feedback: Spotted a comparison that doesn't feel fair, or a section that could be clearer? We value honest reader input — it makes our pages more useful for everyone.
- Responsible gambling concerns: If you or someone you know needs support, please visit our responsible gambling page for information on Australian support services and the tools available on licensed betting sites.
- General enquiries: Anything else — we'll do our best to point you in the right direction.
Who We Are
Betting Sites Australia is an independent comparison site researching and reviewing betting sites available to Australian adults. Our focus is on helping readers make informed decisions about where to place their bets online — covering welcome bonuses, payment methods, betting markets, licensing and more. You can read more on our about us page.
We are editorially independent. Commercial relationships with betting operators may generate commission, but they do not influence our rankings or the substance of our reviews. Position in our tables is determined by our editorial assessment, not by what a brand pays.
A Note on Responsible Gambling
We take our responsibilities seriously. If your enquiry is related to problem gambling, spending limits, self-exclusion or support services in Australia, please do not wait for a reply from us — contact a dedicated support service directly. The responsible gambling page on this site lists the key Australian helplines and support organisations available to you right now.
Our Terms and Editorial Standards
All information published on Betting Sites Australia is researched and verified to the best of our ability. If you'd like to understand how we operate, including how we handle commercial relationships and what our editorial process looks like, please review our terms and conditions.
We never invent product details, licence numbers, bonus terms or withdrawal timings. Where data was unavailable at the time of writing, we acknowledge this rather than guessing. If you believe a specific detail is wrong, email us with the relevant information and a source where possible — we'll investigate and update accordingly.
Response Times
| Enquiry Type | Expected Response |
|---|---|
| General questions and feedback | Within 48 hours (business days) |
| Factual corrections or review disputes | Within 48–72 hours (business days) |
| Weekend or public holiday messages | Next available business day |
We're a small, focused team — we don't have a live chat or phone line. Email is the most reliable way to reach us, and we do read every message we receive.